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General terms and conditions of Vintetro, established in Rotterdam (version valid from 01-11-2024)

Article 1. General

1.1 In these general terms and conditions of sale, Vintetro means: Vintetro
1.2 These terms and conditions form part of all offers from and agreements with Vintetro, unless expressly deviated from in writing.
1.3 With due observance of the provisions of article 6.4, these terms and conditions also apply if Vintetro must engage third parties for the execution of all agreements.
1.4 Unless otherwise agreed in writing, the general or specific terms and conditions or stipulations of third parties are not recognized by Vintetro.
1.5 In the event that the Terms and Conditions and an Agreement contain mutually contradictory clauses, the Agreement shall prevail. 1.6 If any part of the Terms and Conditions is void or annulled, the other provisions of the Terms and Conditions will remain fully in force and the parties will be bound to make an effort to establish a replacement clause in good consultation that is valid and approximates the original objectives of the parties as much as possible.

Article 2. Offers and conclusion of agreements

2.1 All offers are without obligation, unless expressly stated otherwise by Vintetro.
2.2 Agreements for the delivery of goods and/or services are only binding on Vintetro after written confirmation. Actual execution by Vintetro or an invoice sent by Vintetro is equivalent to a written confirmation of the offer. 2.3 If the correctness of the content of this written confirmation is not disputed within 8 days, also in writing, Vintetro and the purchaser are bound by it.
2.4 Offers from Vintetro do not automatically apply to repeat orders. 2.5 Vintetro cannot be held to its offer if the buyer should have understood that the offer, or a part thereof, contained an obvious mistake or error.
2.6 Additions, changes and/or further agreements are only valid if agreed in writing.

Article 3. Prices / Price increase

3.1 All prices are expressed in euros, unless otherwise stated, including sales tax (VAT).
3.2 Vintetro guarantees that price increases will not take place after the conditions have been established, unless the price increase is the result of statutory regulations and/or provisions.
3.3 If the price increase is not the result of statutory regulations and/or provisions, the consumer has the right to terminate the distance contract on the day on which the price increase takes effect.

Article 4. Delivery

4.1 If items are available from stock, there is a possibility of shipping. Collection is preferred. Vintetro charges shipping costs for shipping ordered items. The delivery of ordered items will take place at the postal address known to Vintetro, not being of a temporary nature, and delivered to the natural person who is at the delivery address.
4.2 The buyer must sign for receipt of the products. This is only different if the buyer has grounds for refusal based on the law.
4.3 If the buyer refuses to accept delivery or is negligent in providing information or instructions necessary for delivery, the items will be stored at the expense and risk of the buyer.
4.4 Vintetro's delivery obligation will be fulfilled, unless proven otherwise, as soon as the items delivered by Vintetro have been offered to the buyer once. In the case of home delivery, the report of the carrier, containing the refusal of acceptance, serves as full proof of the offer to deliver, unless proven otherwise. 4.5 In the event of refusal of the offered items, return freight and storage costs, as well as the risk of damage or loss of the refused items, will be entirely at the expense of the purchaser, unless the purchaser invokes the right to cancel the purchase or replace the item on good grounds.

Article 5. Delivery time

5.1 A delivery time specified by Vintetro can never be regarded as a fatal term. The delivery time only commences after all necessary information is in the possession of Vintetro, after which Vintetro will attempt to deliver within 30 days.
5.2 In the context of the rules of distance selling, Vintetro (contractor) will execute orders with due speed, but at least within 30 days. If this is not possible (because the ordered item is out of stock or no longer available), or there is a delay for other reasons, or an order cannot be executed or can only be executed in part, the consumer (client) will receive a message within 1 month after placing the order and in that case he has the right to cancel the order without costs and notice of default.

Article 6. Termination

6.1 Without prejudice to the rights of Vinte